Another one is a way to handle the stress of when things boil over, and problems are popping up. This was happening to me at Google all the time and probably less so now at Upstart, but when things pile up and your coping skills are almost at their wit’s end, I have this mental model of a reset button, says Girouard.

And it’s literally just this red button in my head, and I press reset. I tell myself, I’m starting over. No problem is unsolvable. And we’re not building nuclear plants, so nobody’s going to die. I’m going to think about these problems one by one and realize that none of them are going to kill us, and each of them are solvable. A mental reset button just clears everything, and that’s one trick that I’ve strangely relied on for many, many years.

What Could Upstart Do Better

Upstart does have some flaws to consider. Continue reading Exercise #: Visualize What The Company Will Look Like In Two Years →